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At Brilliant Earth, we offer free 30 day returns and 60 day resizes so that you can make sure your purchase is just right.
For the holiday season, Brilliant Earth has extended our 30 day money back guarantee until after the holidays. Items ordered between November 1st and December 16th are eligible for our extended holiday return policy and can be returned through January 15th.
For domestic orders, Brilliant Earth is not mentioned on the package. We can also ship your order to your office, a specific FedEx location to be held for pick up, or wherever you indicate. Please let us know what we can do to make sure your Brilliant Earth order remains a surprise.
Brilliant Earth accepts returns and exchanges on all unworn, unaltered merchandise within 30 days of the original delivery date. Returned items must be in their original condition and packaging. Customized items may not be returned unless resulting from manufacturer defects.
Brilliant Earth Returns – How to return the order. Get a Return Authorization Code; Once you’ve decided that you want to return the ring, you have to call the Brilliant Earth customer service team on 1800 691 0952 or contact them via live chat on their website.
Brilliant Earth offers a free, lifetime warranty on all of its jewelry that covers manufacturing defects. You can purchase an extended protection plan as an added safeguard. Engraving options...
At Brilliant Earth, we offer complimentary 30 day returns, so that you can make sure your purchase is just right. If for any reason you are not satisfied with your purchase, simply return it within 30 days for an exchange or full refund. read more. What other shipping & returns policies does Brilliant Earth offer? Here's their scorecard:
Brilliant Earth has a standard 30-day return window during which you can send back your recent purchase at no cost to you. At which time, you can either receive an exchange or a full refund to satisfy your needs.
Regarding returns, the 30 day return window begins on the day it was shipped. It can take 1-3 days for them to generate your return label which is also included in the 30 day return window. You can take the ring to a jeweler to check the prongs if it will provide you peace of mind.
In addition to the high quality, there are so many benefits when purchasing from Brilliant Earth such as a lifetime warranty, free appraisal, free resizing for 60 days, free returns up to 30 days, free lifetime diamond upgrade, free engraving and so much more!