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Go to Availity Portal and select Anthem from the payer spaces drop-down. Then select Chat with Payer and complete the pre-chat form to start your chat. By Phone: Call the number on the back of the member’s ID card or dial 800-676-BLUE (2583) to speak to a Provider Service representative.
Find answers to questions about benefits, claims, prescriptions, and more. Not connected with or endorsed by the U.S. Government or the federal Medicare program. Contact Customer Support by phone or Live Chat. Log in to find contact information specific to your area and plan.
Anthem is available by phone or the Interactive Care Reviewer (ICR) via Availity 24 hours a day, 7 days a week to accept prior authorization (PA) requests. Phone: 1-800-450-8753.
For help with eligibility verification, claims, and general provider questions, please call the appropriate Customer Care Center phone number below. Note that Anthem is also available 24/7 to accept claims, prior authorization requests, and more via the Availity Portal .
Please use Availity for inquiries like payment disputes, provider data updates, claims status, member eligibility, etc. You can also live chat with an Anthem associate from within the Availity Portal. For other issues, you can message the Provider Experience team.
Anthem Provider Services. Anthem provides one convenient number for all provider questions and inquiries, including: Behavioral health. Case management. Claims. Credentialing and recredentialing. Eligibility and benefits. Grievances and appeals. Medical management.
Provider Services. If you have questions or need assistance, please contact your Provider Experience consultant or contact Provider Services: If you have questions: Call Provider Services: 844-912-1226. Email Provider Experience: Ohiomedicaidprovider@anthem.com
Find answers to questions about benefits, claims, prescriptions, and more. Contact Anthem Customer Service by phone, Live Chat, or log in to your account for information specific to your plan.
Credentialing with Anthem. Credentialing is the process Anthem uses to evaluate and select licensed independent practitioners to provide care to our members. Anthem uses the Council for Affordable Quality Healthcare (CAQH) ProView application for credentialing.
Please use Availity for inquiries like payment disputes, provider data updates, claims status, member eligibility, etc. You can also live chat with an Anthem associate from within the Availity Portal. For other issues, you can message the Provider Relationship Management team.