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Find answers to questions about benefits, claims, prescriptions, and more. Find FAQs By State. Not connected with or endorsed by the U.S. Government or the federal Medicare program. Contact Customer Support by phone or Live Chat. Log in to find contact information specific to your area and plan.
If you’re a member or healthcare professional, please call the number on your member ID card or Log In to start a Live Chat. Otherwise, please call 800-331-1476 (TTY: 711) Mon-Fri, 8 a.m. to 5 p.m. ET
Then select Chat with Payer and complete the pre-chat form to start your chat. By Phone: Call the number on the back of the member’s ID card or dial 800-676-BLUE (2583) to speak to a Provider Service representative.
24/7 NurseLine: (800) 977-0027. ConditionCare Program: (800) 621-2232. Claims/Correspondence Address: P.O. Box 60007. Los Angeles, CA 95670. Website: www.anthem.com/ca. ® Anthem is a registered trademark. ® The Blue Cross name and symbol are registered marks of the Blue Cross Association © 2015 Anthem Blue Cross.
Contact Us. Have a question? Need to talk to someone? Medical Program. Telephone: 877-7-NYSHIP (877-769-7447) Press or say “1” Monday to Friday, 8 a.m. to 4:30 p.m. ET. Hospital Program. Telephone: 877-7-NYSHIP (877-769-7447) Press or say “2” Monday to Friday, 8 a.m. to 5 p.m. ET. Mental Health & Substance Use Program.
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Connect with member customer service or find the right support resources, including your local Blue Cross and Blue Shield (BCBS) company, general FAQs and media relations contacts. BCBS Customer Service. Call the toll-free number on the back of your member ID card for BCBS customer service.