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One group of progressive California lawmakers claims to have found an even better solution: banning self-checkout machines from stores in the name of fighting crime. In reality, this "anti-crime ...
Self-checkout will always feel like a free pass to shoplift “In a way, stores are accessories to the crime wave. Self-checkout is so infuriating that people think: ‘As long as this soulless ...
Dollar General said it has eliminated self-checkout options at about 12,000 locations, a majority of its stores, after it began the process in the first quarter this year. Five Below is working to ...
The self-checkout has become a point of controversy for many shoppers. Some love it for the solitude, and others hate it for the frequent technical errors.
In 2021, self-checkout usage represented 30% of transactions, almost double from 2018, according to a survey of retailers by FMI, an industry group. But as theft increases and customer complaints ...
The backlash against self-checkout is growing, and stores are starting to dial back on the technology after it exploded over the past few years.. Booths, a British supermarket chain, said it’s ...
In the 2022 report “Global Study on Self-Checkout,” two-thirds (66%) of the 93 retailers in the survey (29 were from North America) said they thought self-checkout losses were becoming more of ...
From theft to scanning errors, chains retailers are running into headaches with self-checkout after rolling out the technology aggressively over the last decade.