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The LEC will determine to which IXC that number is assigned, based on the customer's choice. Toll-free numbers can be shared among IXCs. A customer may do this for disaster recovery or so they can negotiate a better price. For example, a customer may assign 50% of their traffic to Sprint and 50% to AT&T.
In January 2010, Cigna received the JD Power award for customer service for all of its call centers for the fourth time in a row. [50] In 2011, the California Nurses Association determined that Cigna denies roughly 39.6% of all claims (compared to competitors such as Aetna who denied about 5.9% of all claims in the same time frame). [51]
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Insurance Company of North America (INA) is the oldest capital stock insurance company in the United States, [2] founded in Philadelphia in 1792. It was one of the largest American insurance companies of the 19th and 20th centuries before merging with Connecticut General Life to form CIGNA in 1982, and was acquired by global insurer ACE Limited (currently Chubb Limited) [3] in 1999.
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(Reuters) - Health insurer Cigna Group said on Thursday it would remove the use of prior authorization or paperwork required to get approval for insurance coverage for 25% of medical services.
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