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Geek Squad, Inc. is a subsidiary of American and Canadian multinational consumer electronics corporation Best Buy, headquartered in Richfield, Minnesota.The subsidiary was originally an independent company founded by "Chief Inspector" Robert Stephens on June 16, 1994, and offers various computer-related services and accessories for residential and commercial clients.
Best Buy, in a shift toward AI, laid off Geek Squad field agents, home-theater repair technicians and phone support specialists last week, according to current and former employees. The Richfield ...
Under the Geek Squad brand, Best Buy offers computer repair, warranty service, and accidental service plans. [3] Best Buy provides an online community forum for members, where consumers can discuss product experiences, ask questions, and get answers from other members or retail product experts. [87]
The National Automotive Parts Association (NAPA, also known as NAPA Auto Parts), is an American retailers' cooperative distributing automotive replacement parts, accessories, and service items throughout North America. Established in 1925, NAPA is a division of Atlanta-based Genuine Parts Company.
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The tests ran to promote competition with Best Buy's Geek Squad and Circuit City's Fire dog. Beginning in early 2006, Staples also launched the "Easy Resident Tech" program, employing one to two resident computer repair technicians to do in-store repair during normal business hours. On January 30, 2007, Staples launched Staples EasyTech.
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