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  2. Get help with your AOL billing questions

    help.aol.com/articles/account-management...

    • Communication surcharges - We answer to a higher calling - the phone company. If you connect to AOL using a long-distance number or AOLnet 800 number, you’ll see these surcharges in addition to your monthly subscription fee. We don’t refund these charges, so check with your phone company to make sure your selected access numbers are local.

  3. Add, replace or remove AOL account recovery info - AOL Help

    help.aol.com/articles/add-or-update-aol-account...

    Keep a valid mobile phone number or email address on your account in case you ever lose your password or run into a prompt to verify your account after signing in. We'll also include your recovery email address when sending a notification of changes made to your account. Add a mobile number or email address

  4. Change your AOL account to a free plan

    help.aol.com/articles/change-your-aol-account-to...

    4. Click Change Plan. 5. Review the confirmation page. It will offer you the option of changing to a lower-priced plan rather than canceling your account. If you'd like to proceed with changing your account to a free AOL account, scroll to the bottom of the page and click Cancel My Billing. 6.

  5. Mobile number portability - Wikipedia

    en.wikipedia.org/wiki/Mobile_number_portability

    The plan started in August 2010. Number Portability Clearinghouse service is handled by iconectiv. [10] Bolivia: 2018.10.01 1 Free The process take more working days on postpaid services [11] [12] Brazil: 2008.09.01 0–3 Free The plan started in March 2007 [13] Canada: 2007.03.14 0 Free MNP procedure takes 10–20 minutes. [14] Colombia: 2011. ...

  6. Cellphone overage charges - Wikipedia

    en.wikipedia.org/wiki/Cellphone_overage_charges

    The cell phone providers (that is, the wireless carriers) typically charge a monthly fee for the post-paid plans. In turn, users get a monthly quota of minutes. When a user goes over the minutes allowed under the particular post-paid cell phone plan, they are charged separately for the extra minutes.

  7. Telecommunications tariff - Wikipedia

    en.wikipedia.org/wiki/Telecommunications_tariff

    Most countries have a number sequence that enable the caller to make calls without charge, sometimes known as free calls or freephone, these are usually used by companies for their sales line (in the UK these are 0800 and 0808 numbers and in the US they are 800, 888, 877, 866, 855, 844 and 833).

  8. Add, edit, or delete a payment method for AOL services

    help.aol.com/articles/update-your-payment-method

    If your card number has changed, you must add a new card. 1. Sign in to your My Account page. 2. Click My Wallet. 3. Click Payment Methods. 4. Click Add Credit or Debit Card. 5. Enter the new info. 6. Click Submit.

  9. Local number portability - Wikipedia

    en.wikipedia.org/wiki/Local_number_portability

    Local number portability (LNP) for fixed lines, and full mobile number portability (FMNP) for mobile phone lines, refers to the ability of a "customer of record" of an existing fixed-line or mobile telephone number assigned by a local exchange carrier (LEC) to reassign the number to another carrier ("service provider portability"), move it to another location ("geographic portability"), or ...