Search results
Results from the WOW.Com Content Network
Southwest Airlines has been sued by a passenger who said it failed to provide refunds to passengers left stranded when an operational meltdown led the carrier to cancel more than 15,000 flights ...
Southwest said the U.S. Department of Transportation told the airline Friday that "it has determined the company had failed to provide adequate customer service assistance, prompt flight status ...
Southwest Airlines said it launched a compensation program for flight delays as part of a $140 million U.S. Department of Transportation settlement over the carrier's meltdown in December 2022 ...
The same DOT rules apply to significant delays, meaning passengers are eligible for a refund regardless of the cause of the airline's delay. The only wrinkle here is that airlines' definitions of ...
Southwest Airlines will pay a $35 million fine as part of a $140 million settlement to resolve a federal investigation into a debacle in December 2022 when the airline canceled thousands of ...
Airlines in the United States are now required to give passengers cash refunds if their flight is significantly delayed or canceled, even if that person does not explicitly ask for a refund.
Airlines are now required to give customers automatic refunds, under a new Department of Transportation rule that went into effect this week.. While the new regulation won't make grappling with ...
Transportation Secretary Pete Buttigieg said the fine should be a warning to all airlines "to ensure that a meltdown like this never happens again."