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• Don't use internet search engines to find AOL contact info, as they may lead you to malicious websites and support scams. Always go directly to AOL Help Central for legitimate AOL customer support. • Never click suspicious-looking links. Hover over hyperlinks with your cursor to preview the destination URL.
Technical support scams rely on social engineering to persuade victims that their device is infected with malware. [15] [16] Scammers use a variety of confidence tricks to persuade the victim to install remote desktop software, with which the scammer can then take control of the victim's computer.
1. Click Start, select All Programs or Programs, select Norton Internet Security, and then click Norton Internet Security. Note: If you are using Windows 8, move your mouse to the top right of your desktop and then click on Start. Type Z to locate ZoneAlarm in your programs. 2. In the Internet section, click On next to Smart Firewall. 3.
Tech expert Kurt “CyberGuy" Knutsson says a tech support scam used a fake Windows Defender pop-up, tricking the victim to call and download software. ... Cease all contact with the scammer ...
Some key features Norton 360 provides are: Norton Safe Web Social Media Scanner: Lets you scan your Facebook wall and news feed for back links and other threats right from Norton Control Center. Norton Identity Safe: Gives you the option of securely saving your usernames and passwords so they can be automatically entered whenever you visit a ...
A telephone scam, commonly operated from call centres based in India, has been active since 2008. The victim is quoted his or her name and address, and is told: "I'm calling for Microsoft (or an entity that sounds like it is connected to Microsoft, such as the "Windows Service Center" or "Windows Technical Department").
With a legacy of more than 100 years, the Better Business Bureau (BBB) is the go-to watchdog for evaluating businesses and charities. The nonprofit organization maintains a massive database of ...
For scams conducted via written communication, baiters may answer scam emails using throwaway email accounts, pretending to be receptive to scammers' offers. [4]Popular methods of accomplishing the first objective are to ask scammers to fill out lengthy questionnaires; [5] to bait scammers into taking long trips; to encourage the use of poorly made props or inappropriate English-language ...