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LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. [1]It was first launched in 2002 [2] [3] and is currently developed and offered in a SaaS (software as a service) business model by Text.
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A study of chat use during work-related videoconferencing found that chat during meetings allows participants to communicate without interrupting the meeting, plan action around common resources, and enables greater inclusion. [9] The study also found that chat can cause distractions and information asymmetries between participants.
[6] [7] [8] [4] It was rated by PCMag as "the simplest mobile chat application out there, with a good range of support." [ 5 ] In 2017, Tango entered the live-streaming space, and has become a B2C platform for Live Video Broadcasts, combining high-quality video streaming , a live messaging chat and a digital economy.
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A study of chat use during work-related videoconferencing found that chat during meetings allows participants to communicate without interrupting the meeting, plan action around common resources, and enables greater inclusion. [61] The study also found that chat can cause distractions and information asymmetries between participants.
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