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National Express tickets are available through a variety of sources. Most tickets are booked on-line through both the company's own website and many third party sites. Telephone bookings are also available as are tickets through the traditional channels tickets of National Express ticket offices at coach stations, third-party agents at bus ...
In 2016, National Express coach tickets are distributed through Europe by the online booking platform SoBus. [93] In July 2023, National Express announced they would be ceasing the operation of coach tours having only launched the Touromo brand of coach tours in January the same year. [94]
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Avantix Mobile machines were first adopted by TOCs owned at the time by National Express; however, they are now in use across all National Rail-controlled TOCs with the exception of Merseyrail who continued to issue paper tickets until TVMs had been installed at the last few stations on the Wirral line, which did not have any ticket issuing ...
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PrimeLines was a partnership between National Express Coventry, other bus operators, Coventry City Council and Centro to deliver high quality bus corridors in Coventry complete with real-time information, bus priority schemes and modern buses. This has been replaced by a new citywide partnership agreement, which has been agreed between Centro ...
National Express East Coast (NXEC) [2] was a train operating company in the United Kingdom, owned by National Express, that operated the InterCity East Coast franchise on the East Coast Main Line between London, Yorkshire, North East England and Scotland from December 2007 until November 2009.
In October 2021, National Express West Midlands announced that they were closing all of their travel shops; this was apparently due to people preferring to buy their tickets online and fewer people visiting their shops. [65] The travel shop in Wolverhampton closed permanently on 1 April 2023.