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ITIL (previously and also known as Information Technology Infrastructure Library) is a framework with a set of practices (previously processes) for IT activities such as IT service management (ITSM) and IT asset management (ITAM) that focus on aligning IT services with the needs of the business.
This is a list of computing and IT acronyms, initialisms and abbreviations. ... GCP—Google Cloud Platform; ... ITIL—Information Technology Infrastructure Library;
A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.
A configuration management database (CMDB) is an ITIL term for a database used by an organization to store information about hardware and software assets (commonly referred to as configuration items). It is useful to break down configuration items into logical layers. [1]
A server is a physical component to IT Infrastructure.. Information technology infrastructure is defined broadly as a set of information technology (IT) components that are the foundation of an IT service; typically physical components (computer and networking hardware and facilities), but also various software and network components.
According to The NIST Definition of Cloud Computing, [3] there are three service models associated with cloud computing: infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS). The concept of ITaaS as an operating model is not limited to or dependent on cloud computing.
ITIL specifies the use of a configuration management system (CMS) or configuration management database (CMDB) as a means of achieving industry best practices for Configuration Management. CMDBs are used to track Configuration Items (CIs) and the dependencies between them, where CIs represent the things in an enterprise that are worth tracking ...
Cloud Computing/Service Platform as a service: PC: Personal computer (host) Hardware PIM: Personal information manager Software category PCM: Pulse-code modulation Physical layer ITU-T G.711: PDU: Protocol data unit (such as segment, packet, frame, etc.) Multiple layers Fed Std 1037C: POP3: Post Office Protocol, version 3 Application layer RFC ...