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Locate the email address linked with your account. Reset your password using your email address. Recover access to your account if you’re locked out. Secure your account by enabling two-factor authentication (2FA). Refund eligible Epic Games Store purchases. Do you need help with Fortnite or your Epic Games account?
Not having access to your email address, or unsure of your account login information, or any other reason that hinders you from logging in: Click the I'm unable to log in to my account option. Select I don't have access to the email on my account. I want to change it. Click the Contact Us button.
If you can't remember what email address you have linked with your Epic Games account, there are a few things that you can do to remember it. If you are logged into your account, you can go to your Account Management page by going to https://www.epicgames.com/account/personal/ .
Here is how to find your Fortnite/Epic Games email if logged in: Head to the top right of the screen and select the Settings icon. Choose Support. You should be sent to the Epic website. If you're on PC, you can always just head there yourself.
Epic Games Support is here to help you with all of your account and Epic Games Store needs. Our customer service articles will resolve your issues.
You can no longer directly email or call Epic Games for support, the only way support is possible is via the help portal. The help portal is best if you want to solve a problem yourself, or you can send a specific, detailed request via the contact page.
Here is how to find your Fortnite/Epic Games email if logged in: Head to the top right of the screen and select the Settings icon. Choose Support. You should be sent to the Epic website. If you’re on PC, you can always just head there yourself.