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Reservation Agents assist customers with planning and booking reservations for a variety of services including hotels, flights, and restaurants. They are often the first point of contact for customers and play a crucial role in establishing customer satisfaction and loyalty.
Reservation Agent Responsibilities: Assisting and advising customers who may be choosing from a variety of travel options. Making reservations for customers based on their various requirements and budgetary allowances.
As a critical component of the hospitality industry, hotel reservation agents play a crucial role in ensuring that hotel guests have a positive experience. Typically, hotel reservation agents are responsible for managing customer inquiries, making reservations, and managing booking changes.
As a Reservation Agent, you'll be responsible for managing bookings and reservations over the phone, email or in-person. You'll need to have a clear understanding of the hotel's services and room availability as well as provide guests with pricing information and answer their questions.
Job Description, Duties, Interview Questions and Salary for Reservation Agent Position. A reservation agent or associate is responsible for assisting customers in making reservations for various services, such as hotel rooms, flights, rental cars, or activities.
What is a Reservations Agent? Reservations agents assist customers or travelers who wish to make reservations with a hotel, airline, car rental company, or other travel service. They may work for a specific brand, property, or company, or may be independent and able to assist customers with reservations for a wide range of companies.
This free Reservations Agent job description sample template can help you attract an innovative and experienced Reservations Agent to your company. We make the hiring process one step easier by giving you a template to simply post to our site.