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  2. Workplace harassment - Wikipedia

    en.wikipedia.org/wiki/Workplace_harassment

    While sexual harassment is a form of workplace harassment, the United States Department of Labor defines workplace harassment as being more than just sexual harassment. [10] "It may entail quid pro quo harassment, which occurs in cases in which employment decisions or treatment are based on submission to or rejection of unwelcome conduct ...

  3. Customer service training - Wikipedia

    en.wikipedia.org/wiki/Customer_service_training

    Training all employees using consistent customer service skills, allows them to have a common process and language when assisting customers. This allows the business to brand their interaction of excellent service to the customer, which adds value to the business. Investing in employee training gives employees a feeling of value and improves ...

  4. McDonald’s to require anti-harassment training at all ... - AOL

    www.aol.com/mcdonald-require-anti-harassment...

    In a global effort to combat harassment in the workplace, McDonald’s announced Wednesday that all of their 2 million employees will be required to undergo anti-harassment training by January 2022.

  5. Hostile work environment - Wikipedia

    en.wikipedia.org/wiki/Hostile_work_environment

    That is, an employee could not file a lawsuit on the basis of a hostile work environment alone. Instead, an employee must prove they have been treated in a hostile manner because of their membership in a protected class, such as gender, age, race, national origin, disability status, and similar protected traits. [4]

  6. Harassment - Wikipedia

    en.wikipedia.org/wiki/Harassment

    Shimei curses David, 1860 woodcut by Julius Schnorr von Karolsfeld. Attested in English from 1753, [4] harassment derives from the English verb harass plus the suffix -ment.The verb harass, in turn, is a loan word from the French, which was already attested in 1572 meaning torment, annoyance, bother, trouble [5] and later as of 1609 was also referred to the condition of being exhausted, overtired.

  7. Inhuman Resources - The Huffington Post

    highline.huffingtonpost.com/articles/en/hsbc...

    Those who work for human resources occupy a nearly impossible position within the corporate world. On the one hand, they’re tasked with ensuring a healthy work environment for all employees. On the other, they’re subordinate to senior managers and often don’t have the leverage to resolve issues where a leader is accused of abusing his power.

  8. Right to Be - Wikipedia

    en.wikipedia.org/wiki/Right_to_Be

    The video included a call to donate to Hollaback! in order to stop this harassment. While 30–40% of the incidents of harassment in the video are perpetrated by white men, men of color are on camera for the largest portion of the video. [44] Numerous writers accused the video of being racist. [45]

  9. Workplace bullying - Wikipedia

    en.wikipedia.org/wiki/Workplace_bullying

    Workplace bullying is a persistent pattern of mistreatment from others in the workplace that causes physical and/or emotional harm. It includes verbal , nonverbal , psychological , and physical abuse , as well as humiliation .

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