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  2. List of PDF software - Wikipedia

    en.wikipedia.org/wiki/List_of_PDF_software

    A commercial PDF editor, markup and collaboration product aimed at engineering and architectural markets. Foxit Reader: Freeware: Highlight text, draw lines, measure distances of PDF documents. Foxit PDF Editor Suite: Free trial: Integrated PDF Editing and eSign anywhere. Optionally, ChatGPT+ gDoc Fusion: Proprietary/Shareware

  3. Alvaria - Wikipedia

    en.wikipedia.org/wiki/Alvaria

    Alvaria, Inc., formerly Aspect Software, Inc., is an American multinational software company that sells call center and customer experience (CX) software technology to large enterprises. The company is headquartered in Westford, Massachusetts .

  4. Medallia - Wikipedia

    en.wikipedia.org/wiki/Medallia

    As part of a customer experience management (CX or employee engagement) program, Medallia's cloud-based customer experience software platform captures voice of the customer feedback across Web, social, mobile, and contact center channels, analyzes it in real-time, and provides action workflows to executive, central and front-line teams for customer satisfaction, customer loyalty, Net Promoter ...

  5. Genesys (company) - Wikipedia

    en.wikipedia.org/wiki/Genesys_(company)

    Genesys Cloud Services, Inc. (Genesys), formerly Genesys Telecommunications Laboratories, Inc., is an American software company that sells customer experience (CX) and call center technology to mid-sized and large businesses. [2] It sells both cloud-based and hybrid cloud software.

  6. Verint Systems - Wikipedia

    en.wikipedia.org/wiki/Verint_Systems

    Verint Systems Inc. is a Melville, New York–based technology company that sells products and services for customer experience (CX) automation. [2] The company offers an open platform, applications, and bots that incorporate artificial intelligence (AI), advanced analytics, large language models, and automated workflows to analyze business intelligence from customer interactions in the ...

  7. Enterprise feedback management - Wikipedia

    en.wikipedia.org/wiki/Enterprise_feedback_management

    The next generation of EFM solutions also enable companies to capture feedback from critical new sources including social media, online communities, call recordings, contact center notes, and more, to get a true “360-degree view” of the customer.

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