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Not only has it seen more than 8,000 concerts and festivals impacted since March (with 6,500 events postponed and 1,500 events cancelled), it has been clobbered in the press for its refund policy ...
In May 2013, Ticketmaster agreed to pay up to $23 million for enrolling customers into a rewards program that charged $9 per month. Ticketmaster made $85 million in fees, from customers who took about eight months on average to cancel their enrollment in the program. 1.12 million customers were eligible to claim up to a $30 refund. [62]
The California lawsuit, which was filed in 2003 and recently granted national class-action status, challenges Ticketmaster's "Order Processing Fee" and the fee it charges customers who opt for UPS ...
In 2020, Live Nation was hit particularly hard by the COVID-19 pandemic, with essentially all concerts and sporting events around the world on hold. The company has been sued as it has been reluctant to offer full refunds to customers, [19] though it has since amended its refund rules to address those complaints. On February 25, 2021, Live ...
Due to his death, the status of the remaining tour dates was placed into question. The next day, Live Nation announced that the North American leg would be canceled, and customers would be refunded. [11] Two months later, the band announced the cancellation of the Japan leg of the tour, while also providing refund information.
Aug. 27—The Carlos Santana concert at Isleta Amphitheater on Sept. 4 has been canceled. Santana will be undergoing a medical procedure for back issues, which conflicts with previously scheduled ...
Taylor Swift performing on the Eras Tour in 2023. Ticketmaster received criticism for mishandling the U.S. ticket sale of the tour.. The American ticket sales platform Ticketmaster and its parent company Live Nation Entertainment were met with widespread public criticism and political scrutiny over blunders in selling tickets to the 2023 United States leg of the Eras Tour, the sixth concert ...
Taylor Swift Eras Tour: Ticketmaster cancellations and resale scams. Ticketmaster has a record of controversy when it comes to Eras Tour tickets. When the tour began over a year ago, fans ...