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Reset a forgotten password. Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser:
Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
Click Log in; If you use an app password to sign in to your AOL Mail account with the email application, you may need to delete your current app password, generate a new one, and use the new app password to sign in. App passwords are managed from your AOL account security page. Learn how to delete an app password and create a new one.
Keep a valid mobile phone number or email address on your account in case you ever lose your password or run into a prompt to verify your account after signing in. We'll also include your recovery email address when sending a notification of changes made to your account. Add a mobile number or email address
Use the account recovery flow to confirm if your account was deleted - If your account doesn't exist anymore, you'll get a prompt indicating it has either been deactivated or that you can't reset your password online.
Search and Recover can rescue crucial work and cherished memories you thought were gone forever. It's fast and easy to use, and even data lost years ago can be recovered.
Account Pro specialists are available 24/7 and can help with password resets, your LastPass Premium subscription, and your McAfee Multi Access subscription included with Account Pro. If you're interested in Account Pro, give us a call at 1.800.827.6364.