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  2. Federal Deposit Insurance Corporation - Wikipedia

    en.wikipedia.org/wiki/Federal_Deposit_Insurance...

    The Federal Deposit Insurance Corporation (FDIC) is a United States government corporation supplying deposit insurance to depositors in American commercial banks and savings banks. [ 8 ] : 15 The FDIC was created by the Banking Act of 1933 , enacted during the Great Depression to restore trust in the American banking system.

  3. Call centre - Wikipedia

    en.wikipedia.org/wiki/Call_centre

    The term "call center" was first published and recognised by the Oxford English Dictionary in 1983. The 1980s saw the development of toll-free telephone numbers to increase the efficiency of agents and overall call volume. Call centers increased with the deregulation of long-distance calling and growth in information-dependent industries. [11]

  4. General account - Wikipedia

    en.wikipedia.org/wiki/General_account

    Should a firm have no separate accounts, then its only account is the general account. The term should not be thought of narrowly in terms of a bank account or general ledger account, but rather the broader concept of all the investments or assets of the insurance company available to meet a claim. Unlike a separate account, the general account ...

  5. HealthCare.gov - Wikipedia

    en.wikipedia.org/wiki/HealthCare.gov

    In one case, a call center worker told a reporter that resolving their issue may take five to seven business days. [ 39 ] In January USA Today reported that more health plans were offered in about 75% of counties for 2015, and while average insurance premium increased less than the average 10% annual jumps for plans before the Affordable Care ...

  6. Insurance - Wikipedia

    en.wikipedia.org/wiki/Insurance

    An entity which provides insurance is known as an insurer, insurance company, insurance carrier, or underwriter. A person or entity who buys insurance is known as a policyholder, while a person or entity covered under the policy is called an insured. The insurance transaction involves the policyholder assuming a guaranteed, known, and ...

  7. Line of business - Wikipedia

    en.wikipedia.org/wiki/Line_of_business

    Line of business (LOB) is a general term which refers to a product or a set of related products that serve a particular customer transaction or business need. In some industry sectors, like insurance, "line of business" also has a regulatory and accounting definition to meet a statutory set of insurance policies.

  8. Life insurance - Wikipedia

    en.wikipedia.org/wiki/Life_insurance

    Group life insurance (also known as wholesale life insurance or institutional life insurance) is term insurance covering a group of people, usually employees of a company, members of a union or association, or members of a pension or superannuation fund. Individual proof of insurability is not normally a consideration in its underwriting.

  9. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.