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The first use of 3-1-1 for informational services was in Baltimore, Maryland, where the service commenced on 2 October 1996. [2] 3-1-1 is intended to connect callers to a call center that can be the same as the 9-1-1 call center, but with 3-1-1 calls assigned a secondary priority, answered only when no 9-1-1 calls are waiting.
Numbering plan areas in California (blue) and border states. This map is clickable; click on any region shown to visit the page for those area codes. In 1947, the American Telephone and Telegraph Company (AT&T) devised the first nationwide telephone numbering plan and assigned the original North American area codes.
The dialing procedures (dialing plan) in some areas permit dialing numbers in the local calling area without using an area code or city code prefix. For example, a telephone number in North America consists of a three-digit area code, a three-digit central office code, and four digits for the line number.
211 is a special abbreviated telephone number reserved in the North American Numbering Plan (NANP) as an easy-to-remember three-digit code to reach information and referral services to health, human, and social service organizations. Like the emergency telephone number 911, 211 is one of the eight N11 codes of the North American Numbering Plan ...
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Companies requested to have their toll-free number listed, and paid the providers each time their phone number was released to a toll-free directory-assistance caller. In 1999, AT&T applied for permission to discontinue this service, [ 2 ] but it remained active until the summer of 2020.