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As customer reviews have become integral to Amazon marketing, reviews have been challenged on accuracy and ethical grounds. [356] In 2004, The New York Times [357] reported that a glitch in the Amazon Canada website revealed that a number of book reviews had been written by authors of their own books or of competing books. Amazon changed its ...
Abuses akin to ballot stuffing of favourable reviews by the seller (known as incentivized reviews), or negative reviews by competitors, need to be policed by the review host site. Indeed, gathering fake reviews has become big business. [2] In 2012, for example, fake book reviews have been revealed as significantly affecting ratings on Amazon.
ConsumerAffairs is an American customer review and consumer news platform that provides information for purchasing decisions around major life changes or milestones. [5] The company's business-facing division provides SaaS that allows brands to manage and analyze review data to improve their products and customer service.
Consumer concerns: Tariffs may be an inflation worry but so are credit card processing fees, some say. These numbers could be even higher since the majority of fraud is not reported, the FTC said.
Amazon reported a boost in its quarterly profits Thursday and exceeded revenue estimates, sending the company's stock up in after-hours trading. Amazon said it earned $15.3 billion, higher than ...
Amazon after Christmas sales 2024. The online retail giant is holding a winter sale, offering up to 40% off on products including vacuum cleaners, cordless drills and air fryers.
Consumer Reports (CR), formerly Consumers Union (CU), is an American nonprofit consumer organization dedicated to independent product testing, investigative journalism, consumer-oriented research, public education, and consumer advocacy.
The strike is a challenge to Amazon's operations as it races to fulfill orders during its busiest season of the year, although union-represented facilities represent only about 1% of Amazon's ...
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