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111 is a free-to-call single non-emergency number medical helpline operating in England, Scotland and Wales. The 111 phone service has replaced the various non-geographic 0845 rate numbers and is part of each country's National Health Service: in England the service is known as NHS 111; [1] in Scotland, NHS 24; [2] and in Wales, NHS 111 Wales.
NHS Pathways is a triage software utilised by the National Health Service of England to triage public telephone calls for medical care and emergency medical services – such as 999 or 111 calls – in some NHS trusts and seven of the ambulance services in the country.
‘NHS 111 Online is available to signpost people to the best option for their care needs ahead of winter,’ the NHS national medical director said.
Carson's proposal for “A new model of integrated out-of-hours provision ... accessed by patients via a single telephone call, routed in the first place through NHS Direct and passed, where necessary, to the appropriate provider of out-of-hours services in that locality.” eventually developed into NHS 111 and influenced the formulation of ...
NHS England’s national medical director said the service was facing a ‘winter like no other’ because of the dual threat of Covid-19 and seasonal flu. NHS chief Stephen Powis: Use 111 service ...
The incident is affecting services in all four nations of the UK.
The telephone number for NHS Direct Wales was 0845 46 47. All Welsh health boards have now migrated to the NHS 111 service. [4]NHS Direct Wales also has integrated services with many of the A&E departments in Wales where symptomatic callers phoning their A&E department will be transferred to NHS Direct for clinical triage.
“As always, the public have an important part to play in helping NHS staff over winter by, as ever, calling 999 in an emergency and using the NHS 111 service through the NHS App, online or phone ...