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Microsoft Intune (formerly Microsoft Endpoint Manager and Windows Intune) is a Microsoft cloud-based unified endpoint management service for both corporate and BYOD devices. [2] It extends some of the "on-premises" functionality of Microsoft Configuration Manager to the Microsoft Azure cloud.
It is complemented by Get Help, a feature introduced in Windows 10 that enables the user to contact Microsoft directly but does not allow for remote desktoping or screen sharing. Before Quick Assist was introduced in Windows 10, Windows XP and later Windows versions offered a similar feature called Windows Remote Assistance .
Microsoft Configuration Manager (ConfigMgr) is a systems management software product developed by Microsoft for managing large groups of computers providing remote control, patch management, software distribution, operating system deployment, and hardware and software inventory management.
Unified endpoint management (UEM) is a class of software tools that provide a single management interface for mobile, PC and other devices. It is an evolution of, and replacement for, mobile device management (MDM) and enterprise mobility management (EMM) and client management tools.
AOL 24x7 Live Support helps with AOL-related issues including AOL passwords, AOL Desktop software, AOL Mail and other AOL products. • Windows PCs. • Mac computers. Most brands of: • Smartphones (e.g. iPhone, Samsung, HTC). • Tablets (e.g. iPad, Kindle, Surface). • Smart TVs.
Quick Assist (Windows 10 and later) and Windows Remote Assistance (Windows XP through Windows 8.1) Remote Desktop Connection (RDC) Fast user switching; Windows Subsystem for Linux (via MSRDC) The first two are individual utilities that allow a user to operate an interactive session on a remote computer over the network. In case of Remote ...
Windows XP, downloadable for previous Windows versions Remote Assistance: Allows a user to temporarily take over a remote computer over a network or the internet to offer help with and resolve issues Windows XP: Mobility Center: Allows a user to adjust settings related to mobile computing Windows Vista: Speech Recognition
Central remote management, using commands sent over the air, is the next step. An administrator at the mobile operator, an enterprise IT data center, or a handset OEM can use an administrative console to update or configure any one handset, group, or groups of handsets.