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  2. Lead management - Wikipedia

    en.wikipedia.org/wiki/Lead_management

    The analytics architecture is the last, and once the other architectures are in place, the most critical piece of an effective lead management system. This portion of the architecture allows for the dynamic review and analysis of lead actions, marketing channels, and sales performance. Software of this type is called marketing attribution.

  3. Sales force management system - Wikipedia

    en.wikipedia.org/wiki/Sales_force_management_system

    Salesforce management systems (also sales force automation systems (SFA)) are information systems used in customer relationship management (CRM) marketing and management that help automate some sales and sales force management functions. They are often combined with a marketing information system, in which case they are often called CRM systems

  4. Salesforce - Wikipedia

    en.wikipedia.org/wiki/Salesforce

    Salesforce, Inc. is an American cloud-based software company headquartered in San Francisco, California. It provides applications focused on sales , customer service , marketing automation , e-commerce , analytics , artificial intelligence , and application development.

  5. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    Siebel introduced the first mobile CRM app called Siebel Sales Handheld in 1999. The idea of a stand-alone, cloud-hosted customer base was soon adopted by other leading providers at the time, including PeopleSoft (acquired by Oracle), [11] Oracle, SAP and Salesforce.com. [14] The first open-source CRM system was developed by SugarCRM in 2004 ...

  6. Enterprise architecture framework - Wikipedia

    en.wikipedia.org/wiki/Enterprise_architecture...

    Enterprise architecture regards the enterprise as a large and complex system or system of systems. [3] To manage the scale and complexity of this system, an architectural framework provides tools and approaches that help architects abstract from the level of detail at which builders work, to bring enterprise design tasks into focus and produce valuable architecture description documentation.

  7. Lead programmer - Wikipedia

    en.wikipedia.org/wiki/Lead_programmer

    A lead programmer has responsibilities which may vary from company to company, but in general is responsible for overseeing the work, in a technical sense, of a team of software developers working on a project, ensuring work meets the technical requirements, such as coding conventions, set by the software architect responsible for the underlying architecture. [1]

  8. 4+1 architectural view model - Wikipedia

    en.wikipedia.org/wiki/4+1_architectural_view_model

    4+1 is a view model used for "describing the architecture of software-intensive systems, based on the use of multiple, concurrent views". [1] The views are used to describe the system from the viewpoint of different stakeholders, such as end-users, developers, system engineers, and project managers.

  9. Marc Benioff - Wikipedia

    en.wikipedia.org/wiki/Marc_Benioff

    Marc Russell Benioff was born on September 25, 1964, in the San Francisco Bay Area. [5] He is the grandson of Marvin Lewis, a California trial attorney and member of the San Francisco Board of Supervisors who championed the creation of the Bay Area Rapid Transit (BART) system.