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  2. Call-recording hardware - Wikipedia

    en.wikipedia.org/wiki/Call-recording_hardware

    Calls may be directly recorded on a computer, without using separate recording hardware. typically a personal computer can be equipped with a sound board through which calls can be run. Calls can be terminated on a standard telephone or the PC itself. Calls and call metadata are store on the PC's hard drive. PC-based call-recording usually ...

  3. Microsoft Teams - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Teams

    Microsoft Teams is a team collaboration application developed by Microsoft as part of the Microsoft 365 family of products, offering workspace chat and video conferencing, file storage, and integration of proprietary and third-party applications and services.

  4. Telephony Application Programming Interface - Wikipedia

    en.wikipedia.org/wiki/Telephony_Application...

    TAPI allows applications to control telephony functions between a computer and telephone network for data, fax, and voice calls. It includes basic functions, such as dialing, answering, and hanging up a call. It also supports supplementary functions, such as hold, transfer, conference, and call park found in PBX, ISDN, and other telephone systems.

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  8. VoIP recording - Wikipedia

    en.wikipedia.org/wiki/Voip_recording

    Voice over Internet Protocol (VoIP) recording is a subset of telephone recording or voice logging, first used by call centers and now being used by all types of businesses. . There are many reasons for recording voice over IP call traffic such as: reducing company vulnerability to lawsuits by maintaining recorded evidence, complying with telephone call recording laws, increasing security ...

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