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Workplace aggression is a specific type of aggression which occurs in the workplace. [1] [2] Workplace aggression is any type of hostile behavior that occurs in the workplace. [3] [1] [4] It can range from verbal insults and threats to physical violence, and it can occur between coworkers, supervisors, and subordinates.
Counterproductive work behavior (CWB) is employee's behavior that goes against the legitimate interests of an organization. [1] This behavior can harm the organization, other people within it, and other people and organizations outside it, including employers, other employees, suppliers, clients, patients and citizens.
Kindness is a type of behavior marked by acts of generosity, consideration, rendering assistance, or concern for others, without expecting praise or reward in return. It is a subject of interest in philosophy, religion, and psychology.
Another fundamental characteristic is that the malicious action can be taken without overt risk, as one is complying to the letter of a directive. [3] Nevertheless, repercussions may follow, often indirectly, whether from the supervisor, co-workers possibly burdened by the consequences of malicious obedience, or others higher in the management ...
By Heather Huhman Mistakes happen. Let's say you were absent from a high-priority client meeting, dropped the ball on a big account, or maybe even mishandled a large sum of company money.
More serious cases of deviant behavior harmful to an organization concern property deviance. Property deviance is "where employees either damage or acquire tangible assets…without authorization". [7] This type of deviance typically involves theft but may include "sabotage, intentional errors in work, misusing expense accounts", among other ...
Social support is the perception and actuality that one is cared for, has assistance available from other people, and, most popularly, that one is part of a supportive social network. These supportive resources can be emotional (e.g., nurturance), informational (e.g., advice), or companionship (e.g., sense of belonging); tangible (e.g ...
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