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The Case Management process encompasses communication and facilitates care along a continuum through effective resource coordination. The goals of Case Management include the achievement of optimal health, access to care and appropriate utilization of resources, balanced with the patient's right to self determination.
According to the American Association on Mental Retardation (1994) "Case Management (service coordination) is an ongoing process that consists of the assessment of wants and needs, planning, locating and securing supports and services, monitoring and follow-along. The individual or family is the defining force of this service coordination process."
Medical case management is a collaborative process that facilitates recommended treatment plans to assure the appropriate medical care is provided to disabled, ill or injured individuals. It is a role frequently overseen by patient advocates .
The United States Department of Veterans Affairs is the largest integrated care delivery system in the US. [11] Kaiser Permanente and the Mayo Clinic are the two largest private systems in the US. [12] Essential for the implementation of the integrated care program is a framework that guides the process.
Primary Care Case Management (PCCM) is a system of managed care in the US used by state Medicaid agencies, in which a primary care provider is responsible for approving and monitoring the care of enrolled Medicaid beneficiaries, typically for a small monthly case management fee in addition to fee-for-service reimbursement for treatment. [1]
Case Management Model and Notation (CMMN) is a graphical representation for graphically expressing a Case, as well as an interchange format for exchanging Case models among different tools.
The Integrated Case Management System (ICMS Singapore) is an internet-based system by the State Courts of Singapore. ICMS enables all criminal proceedings within the State Courts of Singapore to be conducted in an electronic environment using digital documents.
In Advanced Case Management: New Strategies for the Nineties, Norma Radol Raiff describes the history of case management in social work.She views case management in social work as "an intervention with roots in the professional's value base, including its hallowed principle of respect for the individual, client self-determination, and equal access to resources."