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  2. Fix problems reading or receiving AOL Mail

    help.aol.com/articles/fix-problems-reading-or...

    Temporarily disable your firewall and check whether or not you're able to connect to the internet. If your firewall software isn't on the list linked, you will need to contact your firewall software provider for additional info. Disable Protected Mode in Internet Explorer. Protected mode is enable by default and may interfere with AOL Mail.

  3. Disable third-party firewall software - AOL Help

    help.aol.com/articles/disable-third-party...

    There are two ways to disable the ZoneAlarm firewall. Using the Windows taskbar; Using the Programs menu; Using the Windows taskbar 1. On the Windows taskbar, next to the clock, right-click the ZoneAlarm icon, and then click Shutdown ZoneAlarm. Note: If you don't see the icon next to the clock, click the arrow next to the clock to reveal the ...

  4. Inappropriate advertising on AOL

    help.aol.com/articles/inappropriate-advertising...

    Always keep your Microsoft Windows operating system up to date and ensure that the latest security updates are installed using the Windows Update utility. Use antivirus software to protect your computer from viruses and other malware and always keep your antivirus definitions and databases up-to-date.

  5. Virus hoax - Wikipedia

    en.wikipedia.org/wiki/Virus_hoax

    A computer virus hoax is a message warning the recipients of a non-existent computer virus threat. The message is usually a chain e-mail that tells the recipients to forward it to everyone they know, but it can also be in the form of a pop-up window. [1] [2]

  6. ClamAV - Wikipedia

    en.wikipedia.org/wiki/ClamAV

    ClamAV includes a command-line scanner, automatic database updater, and a scalable multi-threaded daemon running on an anti-virus engine from a shared library. [2] The application features a Milter interface for sent mail and on-demand scanning. It recognizes: ZIP, RAR, Tar, Gzip, Bzip2, OLE2, Cabinet, CHM, BinHex, and SIS formats; Most mail ...

  7. Antivirus software - Wikipedia

    en.wikipedia.org/wiki/Antivirus_software

    Anti-virus programs are not always effective against new viruses, even those that use non-signature-based methods that should detect new viruses. The reason for this is that the virus designers test their new viruses on the major anti-virus applications to make sure that they are not detected before releasing them into the wild. [144]

  8. Turn pop-ups off or on in your browser - AOL Help

    help.aol.com/articles/disable-or-enable-pop-ups...

    If you click on links in a legitimate email and get a notice that link can't be opened, you will need to either temporarily turn off your pop-up blocker, or add AOL Mail to the list of sites you allow pop-ups from. • Manage pop-ups in Edge • Manage pop-ups in Safari • Manage pop-ups in Firefox • Manage pop-ups in Chrome

  9. Security solutions that help keep your devices virus free and secure from thieves who try to steal your identity or drain your bank account.