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The Genius Bar is a technical support service provided by Apple Inc. inside Apple Stores to support the use of its products and services. The locations provide concierge-style, face-to-face support for customers from "Geniuses" who are specially trained and certified by Apple, with multiple levels of certification depending on the products serviced.
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The Apple Store is a chain of retail stores owned and operated by Apple Inc. The stores sell, service and repair various Apple products, including Mac desktop and MacBook laptop personal computers, iPhone smartphones, iPad tablet computers, Apple Watch smartwatches, Apple TV digital media players, software, and both Apple-branded and selected third-party accessories.
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Apple Fifth Avenue is the flagship store in New York City. Customers visit the Genius Bar at Apple's Regent Street store in 2006. The first Apple Stores were originally opened as two locations in May 2001 by then-CEO Steve Jobs, [88] after years of attempting but failing store-within-a-store concepts. [89]
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