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HMRC said the phone lines and webchat will be open as usual but customers may experience longer wait times.
HMRC's phone line went dead on 43,690 customers who had been waiting 70 minutes to reach an adviser in the first 11 months of the 2023-24 financial year, the Public Accounts Committee (PAC) report ...
The Government Gateway is an IT system developed to allow applicants to register for online services provided by the UK Government, such as obtaining a driving licence and HMRC self-assessment. [1] This replaced the old system of paper submissions.
His Majesty's Revenue and Customs (commonly HM Revenue and Customs, or HMRC) [4] [5] is a non-ministerial department of the UK government responsible for the collection of taxes, the payment of some forms of state support, the administration of other regulatory regimes including the national minimum wage and the issuance of national insurance numbers.
Connect is a new social network analysis software data mining computer system developed by HMRC (UK) that cross-references business's and people's tax records with other databases to establish fraudulent or undisclosed (misdirected) activity.
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His Majesty's Passport Office (HMPO) is a United Kingdom government agency. As a division of the Home Office (HO), it provides passports for British nationals worldwide. It was formed on 1 April 2006 as the Identity and Passport Service (IPS), but was renamed HM Passport Office on 13 May 2013.
Prior to joining the VOA, she was Director, Knowledge, Analysis and Intelligence in HMRC. Ciniewicz brought across a number of staff from HMRC to assist her with her plan known as 'VOA 2015'. VOA 2015 was a continuation of the search for cost savings by staff reductions (staff numbers reduced by 300 in the year 2009-10), the introduction of new ...