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The U.S. Justice Department and the FTC filed a lawsuit Monday against Adobe and two of its execs, alleging that they imposed a hidden early termination fee on millions of online subscribers and ...
“Adobe trapped customers into year-long subscriptions through hidden early termination fees and numerous cancellation hurdles,” FTC Consumer Protection Director Samuel Levine said in a statement.
And here’s Adobe general counsel Dana Rao: “We are transparent with the terms and conditions of our subscription agreements and have a simple cancellation process. We will refute the FTC’s ...
Termination fees are common to service industries such as cellular telephone service, subscription television, and so on, where they are often known as early termination fees. For instance, a customer who purchases cellular phone service might sign a two-year contract, which might stipulate a $ 350 fee if the customer breaks the contract.
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On November 8, 2011, Adobe announced that it was ceasing development of the Flash Player plug-in for web browsers on mobile devices, and shifting its focus toward building tools to develop applications for mobile app stores. [20] [21] [22] In 2021, former Apple head of software engineering Scott Forstall said in a taped deposition in the Epic ...
The company has long been the dominant tech firm in design and creative software, [8] [9] despite attracting criticism for its policies and practices particularly around Adobe Creative Cloud's switch to subscription only pricing and its early termination fees for its most promoted Creative Cloud plan, the latter of which attracted a joint civil ...
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