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The Quality Management Maturity Grid (QMMG) is an organizational maturity matrix conceived by Philip B. Crosby first published in his book Quality is Free in 1979. [1] [2] The QMMG is used by a business or organization as a benchmark of how mature their processes are, and how well they are embedded in their culture, with respect to service or product quality management.
A maturity model is a framework for measuring an organization's maturity, or that of a business function within an organization, [1] with maturity being defined as a measurement of the ability of an organization for continuous improvement in a particular discipline (as defined in O-ISM3 [dubious – discuss]). [2]
Visual representation of the model [1]. The McKinsey 7S Framework is a management model developed by business consultants Robert H. Waterman, Jr. and Tom Peters (who also developed the MBWA-- "Management By Walking Around" motif, and authored In Search of Excellence) in the 1980s.
Affinity diagram. Affinity diagrams are a special kind of brainstorming tool that organize large amount of disorganized data and information into groupings based on natural relationships. It was created in the 1960s by the Japanese anthropologist Jiro Kawakita. It is also known as KJ diagram, after Jiro Kawakita. An affinity diagram is used when:
Implementation maturity matrix, which is an adjusted version of the test maturity matrix found in the test process improvement (TPI) model developed by Sogeti. The IMM matrix allows an organization to gain insight into the current situation of its implementation processes, and how it should pursue the desirable situation (i.e. a higher maturity ...
The Zachman Framework is not a methodology in that it does not imply any specific method or process for collecting, managing, or using the information that it describes; [2] rather, it is an ontology whereby a schema for organizing architectural artifacts (in other words, design documents, specifications, and models) is used to take into ...
Nolan determined that four stages were not enough to describe the proliferation of IT in an organization and added Stage V in 1979. Stage V features a new emphasis on managing corporate data rather than IT. Like the proceeding Stage VI, it is marked by the development and maturity of the new concept of data administration. [1] Stage V Key points:
The Capability Maturity Model was originally developed as a tool for objectively assessing the ability of government contractors' processes to implement a contracted software project. The model is based on the process maturity framework first described in IEEE Software [2] and, later, in the 1989 book Managing the Software Process by Watts ...