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Impression management strategies employed in the workplace also involve deception, and the ability to recognize deceptive acts impacts the supervisor-subordinate relationship as well as coworker relationships. [67] When it comes to workplace behaviors, ingratiation is the major focus of impression management research. [68]
These approaches define social competence based on how popular one is with his peers. [7] The more well-liked one is, the more socially competent they are. [8]Peer group entry, conflict resolution, and maintaining play, are three comprehensive interpersonal goals that are relevant with regard to the assessment and intervention of peer competence.
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Assertiveness is the quality of being self-assured and confident without being aggressive to defend a right point of view or a relevant statement. In the field of psychology and psychotherapy , it is a skill that can be learned and a mode of communication.
Conflict management is the process of handling disputes and disagreements between two or more parties. Managing conflict is said to decrease the amount of tension; if a conflict is poorly managed, it can create more issues than the original conflict.
The basis behind many of these studies was to find ways to improve how workers feel about their jobs so that these workers would become more committed to their organizations. Organizational commitment predicts work variables such as turnover , organizational citizenship behavior , and job performance .
Social perception (or interpersonal perception) is the study of how people form impressions of and make inferences about other people as sovereign personalities. [1] Social perception refers to identifying and utilizing social cues to make judgments about social roles, rules, relationships, context, or the characteristics (e.g., trustworthiness) of others.
The term Social Information Processing Theory was originally titled by Salancik and Pfeffer in 1978. [4] They stated that individual perceptions, attitudes, and behaviors are shaped by information cues, such as values, work requirements, and expectations from the social environment, beyond the influence of individual dispositions and traits. [5]