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You can contact eBay Customer Service in the following ways: Select Contact us at the bottom of this page. Scroll to the bottom of any eBay Help article and choose a contact option. Get in touch with us by email. From time-to-time, our wait times may be longer than usual.
Find answers to your buying, selling and account questions, or contact us for more help.
Need to speak to someone? If you can’t find the answer in any of our help sections, visit Contact Us and choose a top issue or ask a question. Click ‘call’ and we’ll give you a direct phone number and a PIN number.
Finding your seller's phone number. You can find a seller's phone number in the following places on eBay, if they've opted to share their number: When you select Contact seller and then Other on the Find answers page, you'll see an option to view the seller's phone number.
Ask eBay to step in and help for buyers. If you requested a return or reported an issue with your purchase and the seller hasn't responded, or if you're not able to resolve things with them, you can ask us to help. 1 min article.
Contact eBay and inform Customer Services about what has happened – they can provide further useful information and initiate actions against any fraudulent accounts. Make a police report. Share your experiences on the eBay forums with other buyers and sellers so that they know what to avoid.
eBay Money Back Guarantee Browse and buy without worry—if it isn't what you ordered, you get your money back. Real experts. Real finds. When you buy an item backed by Authenticity Guarantee, you can be sure it's the real thing. Questions? We're here. We want your experience to be all that and more. If you hit a bump in the road, reach out.
Make an offer. Making an offer gives you the opportunity to negotiate your way to a great deal. You can also filter your search for “Accepts Best Offer” to find listings where this type of scenario is possible. Select when you’d like the offer to expire and add a message to the seller (optional).
How you contact a seller on eBay depends on whether you've already bought an item from them or not.
Buy & sell electronics, cars, clothes, collectibles & more on eBay, the world's online marketplace. Top brands, low prices & free shipping on many items.