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Call the Customer Care number on your ID card. If you don’t have an ID card, call 1-800-552-8159 (TTY: 711).
If you do not have a member ID card, please call Customer Care at 1-800-552-8159. For questions concerning your prescription(s), a pharmacist is available during normal business hours. Please call the toll-free number on the back of your member ID card. You may also write to us at: CVS Caremark Customer Care Correspondence PO Box 6590
You'll find the 9-digit number on the CVS Caremark Rx bottle, tube, jar or invoice. Your questions, answered Whether you’ve been with us for years or your prescription plan started today, questions can come up at any time.
For questions regarding your prescription benefits, you may call Customer Care toll-free at 1-800-552-8159. For questions about our website or for technical support, please call toll-free at 1-877-460-7766. You may also write to us at: CVS Caremark Customer Care Correspondence PO Box 6590 Lee's Summit, MO 64064-6590
For questions or comments including user account, password issues, orders, prescription management and photo, call Customer Care at 1-888-607-4CVS (1-888-607-4287) Monday - Friday 8:30 AM - 7:00 PM ET, Sat. & Sun. 10:00 AM - 6:30 PM ET. Closed major holidays.
CVS Caremark® makes staying on medications easier with same-day pickup and free delivery of mail order pharmacy items and prescriptions.
At CVS Health ®, we know that patients who take their medications as prescribed often have better health outcomes. That’s why our prescription benefits manager, CVS Caremark ®, works to keep drug costs down while making it easier to get refills and expert advice.
For any questions, please call the Customer Care phone number on your CVS Caremark ID card. By using this card, you agree to pay the entire prescription cost less any applicable discount. Savings may vary by drug and by pharmacy.
If you have questions about your prescription drug coverage, CVS Caremark Customer Care is available 24 hours a day, seven days a week at 1-866-494-8829 (TTY: 711).
To get started, sign in or register for an account at Caremark.com, or with our mobile app. Use our drug cost and coverage tool to enter the drug name, choose your prescribed amount, and search. Results will show prices for brand name, generics, or therapeutic alternatives covered under your plan.