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Measures – also called metric or key performance indicators (KPIs) Spotlight indicators – red, yellow, or green symbols that provide an at-a-glance view of a measure's performance. Each of these sections ensures that a Balanced Scorecard is essentially connected to the businesses critical strategic needs.
Trade promotion decisions are often rushed and based on sub-par data. While sales and marketing managers are surrounded by promotion information, questions on retail commitment and product forecast accuracy can hinder the process. Multiple data sources and conflicting needs from various departments further complicate the issue.
Key performance indicators (KPIs) are measurements of an organization's key success factors. KPIs are often established at the departmental level to achieve organizational goals. To be successfully implemented, KPIs should focus on metrics that are specific, measurable, and clearly communicated.
KPI information boards. A performance indicator or key performance indicator (KPI) is a type of performance measurement. [1] KPIs evaluate the success of an organization or of a particular activity (such as projects, programs, products and other initiatives) in which it engages. [2]
Examples: percent of sales from new products, on time delivery, share of important customers’ purchases, ranking by important customers. Internal business processes: encourages the identification of measures that answer the question "What must we excel at?". Examples: cycle time, unit cost, yield, new product introductions.
Business performance management (BPM) (also known as corporate performance management (CPM) [2] enterprise performance management (EPM), [3] [4] organizational performance management, or performance management) is a management approach which encompasses a set of processes and analytical tools to ensure that an organization's activities and output are aligned with its goals.
Data warehouse technology, which is used to aggregate transaction information, to merge the information with CRM products, and to provide key performance indicators. Opportunity management, which helps the company to manage unpredictable growth and demand and implement a good forecasting model to integrate sales history with sales projections. [30]
Traditionally, executive information systems were mainframe computer-based programs.The purpose was to package a company's data and to provide sales performance or market research statistics for decision makers, such as, marketing directors, chief executive officer, who were not necessarily well acquainted with computers.
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