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TracFone Wireless, Inc. (TFWI) is an American wireless prepaid service provider.It is a mobile virtual network operator offering prepaid and no-contract services on the Verizon network under multiple brands, including TracFone, Straight Talk Wireless, Total Wireless, Simple Mobile, SafeLink Wireless, and Walmart Family Mobile in partnership with Walmart.
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Mobile virtual network operators (MVNOs) in the United States lease wireless telephone and data service from the four major cellular carriers in the country—AT&T Mobility, Boost Mobile, T-Mobile US, and Verizon—and offer various levels of free and/or paid talk, text and data services to their customers.
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The results combine data from customer service, voice quality, text messaging services, and data speeds. [187] On February 6, 2016, T-Mobile was awarded the JD Power Award for customer satisfaction in the full-service wireless category for the second year in a row. T-Mobile received the highest score ever in the wireless industry. [188]
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Our customer support department, which you can reach at 1-800-827-6364, can help you resolve many of your concerns. If our customer support team is unable to resolve your complaint, you agree to take the following steps to resolve any dispute you may have with us. Step 1. Notice of Legal Dispute
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