Search results
Results from the WOW.Com Content Network
The Complaint tablet to Ea-nāṣir may be the oldest known written customer complaint. [1] A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a ...
Scottish Power Limited, trading as ScottishPower, is a vertically integrated energy company based in Glasgow, Scotland. [1] It is a subsidiary of Spanish utility firm Iberdrola . ScottishPower is the distribution network operator for Central and Southern Scotland , Merseyside , North Wales and parts of Cheshire and Shropshire . [ 2 ]
The Scottish Power Company Limited was an electricity industry holding company that operated from 1909 until 1948. Its subsidiary companies generated and supplied electricity to up to 136,800 consumers in an area of 13,000 square miles over large parts of Scotland.
For premium support please call: 800-290-4726 more ways to reach us
The SPSO examines complaints where a member of the public claims to have suffered injustice or hardship as a result of maladministration or service failure. The SPSO is the 'last resort'; investigating cases after the complainant has already exhausted the formal complaints procedure of the organisation concerned.
A complaint system (also known as a conflict management system, internal conflict management system, integrated conflict management system, [1] or dispute resolution system) is a set of procedures used in organizations to address complaints and resolve disputes.
The Scottish Public Services Ombudsman Act 2002 is an Act of the Scottish Parliament which establishes an organisation for handling complaints about public services in Scotland. The Act makes provision for an officer, known as the Scottish Public Services Ombudsman , to be appointed and outlines functions to be exercised.
A super-complaint, as defined in section 11(1) of the UK's Enterprise Act 2002, is a complaint submitted by a designated consumer body stating that "any feature, or combination of features, of a market in the UK for goods or services is or appears to be significantly harming the interests of consumers".