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  2. Strategic service management - Wikipedia

    en.wikipedia.org/wiki/Strategic_Service_Management

    Strategic service management (SSM) is a business strategy that aims to optimize the post-sales service that a company provides, by synchronizing service parts and resources forecasting, service partners, workforce technicians, and service pricing. Benefits of strategic service management can include: [1]

  3. Z-Library - Wikipedia

    en.wikipedia.org/wiki/Z-Library

    Z-Library (abbreviated as z-lib, formerly BookFinder) is a shadow library project for file-sharing access to scholarly journal articles, academic texts and general-interest books. It began as a mirror of Library Genesis , but has expanded dramatically.

  4. Open Library - Wikipedia

    en.wikipedia.org/wiki/Open_Library

    Open Library is an online project intended to create "one web page for every book ever published". Created by Aaron Swartz, [3] [4] Brewster Kahle, [5] Alexis Rossi, [6] Anand Chitipothu, [6] and Rebecca Hargrave Malamud, [6] Open Library is a project of the Internet Archive, a nonprofit organization.

  5. Information Services Procurement Library - Wikipedia

    en.wikipedia.org/wiki/Information_Services...

    Although ISPL is a best practice library it does not only consist of books. The structure of ISPL is displayed in Figure 1. In this figure the books are represented by squares and the other tools are represented by circles. The basis is formed by four practical books, the IS Procurement Management Essentials.

  6. Google Books - Wikipedia

    en.wikipedia.org/wiki/Google_Books

    Google Books (previously known as Google Book Search, Google Print, and by its code-name Project Ocean) [1] is a service from Google that searches the full text of books and magazines that Google has scanned, converted to text using optical character recognition (OCR), and stored in its digital database. [2]

  7. Sales management - Wikipedia

    en.wikipedia.org/wiki/Sales_management

    Sales management is a business discipline which is focused on the practical application of sales techniques and the management of a firm's sales operations.It is an important business function as net sales, through the sale of products and services and resulting profit, drive most commercial business.

  8. Presales - Wikipedia

    en.wikipedia.org/wiki/Presales

    The task of a presales person starts from the initial contact phase and often ends once the customer has been acquired i.e. sale is made. In some cases, pre-sales also will provide some initial or post-sale transitional support. Note that while presales is a part of the sales process, it typically excludes the negotiation and contractual ...

  9. Strategic planning - Wikipedia

    en.wikipedia.org/wiki/Strategic_planning

    The book edited by Mandeville-Gamble (2015) sees the roles of managers as important in terms of communicating the strategic vision of the organization. [19] Many of the authors in the book by Mandeville-Gamble agree that a strategic plan is merely an unrealized vision unless it is widely shared and sparks the willingness to change within ...