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Concentrix Corporation is an American business process outsourcing company headquartered in Newark, California. It was a subsidiary of SYNNEX Corporation (NYSE: SNX) since 2006 and went public as an independent company on December 1, 2020. [ 4 ]
Stream Global Services (formerly known as Global BPO Services Corp.), [3] was a BPO company acquired by Convergys through a definitive merger, [4] [dead link ] together with more than 37,000 employees in 22 countries [5] and 50 contact centers. The footprint of the company included countries across North America, Europe, Asia Pacific, Latin ...
Concentrix: 1983 290,000+ US$5.3 billion (2020) Conduent: 3 January 2017 31,000 (2021) US$4.140 billion (2021) 22 countries (2021) Contact Centre Cymru: 2005 Convergys Corporation: Datacom Group: 1965 6,973 (2022) NZ$1.45 billion (2,022) 23 DialAmerica: 1957 5,000: Firstsource: 2001 27000+ ₹50,780 million (US$640 million): 8 Focus Services
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Synnex acquired IBM's worldwide customer care business process outsourcing (BPO) services business on 11 September 2013. [9] In June 2017, Synnex acquired the North and Latin American operations of Westcon-Comstor, along with 10% of the remaining part of Westcon (Westcon International) from Datatec for a reported $800 million. [10] [11]
On 29 March 2023, Concentrix agreed to buy Webhelp in a $4.8 billion deal. [9] In September 2023, it was announced the European Commission had approved the acquisition, under EU Merger Regulations. [10] [11]
eTelecare Global Solutions, Inc (Nasdaq: ETEL) (PSE:ETEL), was a provider of complex business process outsourcing (BPO).. eTelecare Global Solutions provides outsourced service through voice, email, and chat for companies in such industries such as consumer electronics, telecommunications, financial services, travel, and media.