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An issue tracking system (also ITS, trouble ticket system, support ticket, request management or incident ticket system) is a computer software package that manages and maintains lists of issues. [1] Issue tracking systems are generally used in collaborative settings, especially in large or distributed collaborations, but can also be employed ...
MIT license (ZPL v 2.0 for the template system) Python: SQLite, MySQL, PostgreSQL, [22] anydbm 2001 2.4.0 [23] 2024-07-13; 5 months ago StarTeam: originally Starbase Corporation, currently Borland: Proprietary C++, Java, etc. SQL Server recommended, Oracle, IBM Db2 supported Unknown Supportworks: Hornbill Systems Proprietary C++ and PHP
SharePoint is a collection of enterprise content management and knowledge management tools developed by Microsoft.Launched in 2001, [7] it was initially bundled with Windows Server as Windows SharePoint Server, then renamed to Microsoft Office SharePoint Server, and then finally renamed to SharePoint.
SharePoint Designer shares its codebase, user interface and HTML rendering engine with Expression Web, and does not rely on Internet Explorer's Trident engine. [15] It features a workflow designer that allows users of SharePoint to create workflow so that workflow can automate the process with the concept and objects such as list item, content type, and list column within SharePoint server.
A SharePoint dashboard provides an at-a-glance snapshot of key data gathered from several sources. A dashboard is a document presenting the most significant information about a subject on a single page. [1]
OTRS (originally Open-Source Ticket Request System) is a service management suite. The suite contains an agent portal , admin dashboard and customer portal. In the agent portal, teams process tickets and requests from customers (internal or external).
The male humpback whale that traveled the longest documented distance to date is observed in Zanzibar Channel, off the village of Fumba on the Tanzanian island of Unguja, on August 22, 2022.
An individual RT ticket in Request Tracker 5. Organizations of all sizes use Request Tracker to track and manage workflows, customer requests, and internal project tasks of all sorts. Among other things, RT offers custom ticket lifecycles, seamless email integration, configurable automation, and detailed permissions and roles.
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