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2. Social CRM - Wikipedia

   en.wikipedia.org/wiki/Social_CRM

   [4] [5] Social CRM enables companies to track a customer's social influence and source data from conversations occurring outside of formal, direct communication. Social CRM also allows companies to keep a full audit history of all customer interactions, regardless of social channel they choose to use, available to all customer care employees. [6]

3. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   Siebel introduced the first mobile CRM app called Siebel Sales Handheld in 1999. The idea of a stand-alone, cloud-hosted customer base was soon adopted by other leading providers at the time, including PeopleSoft (acquired by Oracle), [11] Oracle, SAP and Salesforce.com. [14] The first open-source CRM system was developed by SugarCRM in 2004 ...

4. eCRM - Wikipedia

   en.wikipedia.org/wiki/ECRM

   CRM – Implements the use of ERP systems, emphasis is on the back-end. eCRM – Geared more toward front end, which interacts with the back-end through use of ERP systems, data warehouses, and data marts. System overhead (client computers) CRM – The client must download various applications to view the web-enabled applications.

5. Social media in education - Wikipedia

   en.wikipedia.org/wiki/Social_media_in_education

   Social media are "a group of Internet-based applications...that allow the creation and exchange of user-generated content". [1] It is also known as the read/write web. [2] As time went on and technology evolved, social media has been an integral part of people's lives, including students, scholars, and teachers. [3]

6. AOL Mail

   mail.aol.com

   Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!

7. Microsoft Dynamics 365 - Wikipedia

   en.wikipedia.org/wiki/Microsoft_Dynamics_365

   Microsoft Dynamics 365 is an integrated suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications offered by Microsoft. [1] Combines various functions such as sales, customer service, field service, operations, finance, marketing, and project service automation into a single platform.

8. Why Lisa Kudrow Struggled to Befriend Her 'Friends' Co-Stars

   www.aol.com/why-lisa-kudrow-struggled-befriend...

   Central Perk’s most iconic group of best friends might have been inseparable in the beloved sitcom series, but Lisa Kudrow just revealed that that special dynamic wasn’t always there in real life.

9. Paul McCartney Reveals His New Year's Resolution for 2025

   www.aol.com/paul-mccartney-reveals-years...

   Sir Paul McCartney has big plans for 2025.. On Saturday, Dec. 21, the Beatles musician, 82, answered a series of fan questions on his website, including what his New Year's resolution is — to ...