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  2. DIY research - Wikipedia

    en.wikipedia.org/wiki/DIY_research

    DIY Research (DIY Market Research) means marketing, customer or personnel research using online research methods that any individual or organization, whether they be a professional researcher or not, carries out via special online research software, or online survey tool.

  3. Customer satisfaction research - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction_research

    This sample of the firm's customers must be carefully designed and drawn if the results of the study are to be considered representative of the customer population as a whole. In most cases, the results of quantitative studies are based upon the responses of a relatively large number of interviews.

  4. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer service is the assistance and advice provided by a company through phone, online chat, mail, and e-mail to those who buy or use its products or services. Each industry requires different levels of customer service, [ 1 ] but towards the end, the idea of a well-performed service is that of increasing revenues.

  5. Template:Research paper - Wikipedia

    en.wikipedia.org/wiki/Template:Research_paper

    No description. Template parameters [Edit template data] Parameter Description Type Status Month and year date The month and year that the template was placed (in full). "{{subst:CURRENTMONTHNAME}} {{subst:CURRENTYEAR}}" inserts the current month and year automatically. Example January 2013 Auto value {{subst:CURRENTMONTHNAME}} {{subst:CURRENTYEAR}} Line suggested Affected area 1 Text to ...

  6. Survey data collection - Wikipedia

    en.wikipedia.org/wiki/Survey_data_collection

    With the application of probability sampling in the 1930s, surveys became a standard tool for empirical research in social sciences, marketing, and official statistics. [1] The methods involved in survey data collection are any of a number of ways in which data can be collected for a statistical survey. These are methods that are used to ...

  7. Contact AOL customer support

    help.aol.com/articles/account-management...

    Sign in to your AOL account.; Once you've signed in to your account, go to our Contact Us page on AOL Help. If the account you're signed in to is eligible for chat support, "Chat with AOL Customer Care" will be displayed as a support option near the top of the page.

  8. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    This included embedding sales force automation or extended customer service (e.g. inquiry, activity management) as CRM features in their ERP. Customer relationship management was popularized in 1997 due to the work of Siebel, Gartner, and IBM. Between 1997 and 2000, leading CRM products were enriched with shipping and marketing capabilities. [13]

  9. LiveChat - Wikipedia

    en.wikipedia.org/wiki/LiveChat

    LiveChat is an online customer service software with online chat, help desk software, and web analytics capabilities. [1]It was first launched in 2002 [2] [3] and is currently developed and offered in a SaaS (software as a service) business model by Text.