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  2. About error message 'We have found a virus on your attachment ...

    help.aol.com/articles/message-we-have-found-a...

    Once a file has been rejected by the AOL email service as containing a virus, it can’t be sent even if the virus is cleaned by a virus scan on your computer. You’ll need to use another email service to send your file to the intended recipient.

  3. Recognize a hacked AOL Mail account

    help.aol.com/articles/recognize-a-hacked-aol...

    • Mail away message. If your account has been compromised. If you think your account has been compromised, follow the steps listed below to secure it. 1. Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if they were changed. 4. Ensure you have antivirus software installed and ...

  4. Follow These Steps if You’ve Been Hacked

    www.aol.com/products/blog/follow-these-steps-if...

    Scan all your devices – Download a reputable anti-virus program that will scan your devices for malware or computer viruses. They should also be capable of detecting phishing programs or those ...

  5. Protect yourself from advanced attackers - AOL Help

    help.aol.com/articles/protect-yourself-from...

    While we continuously monitor for suspicious activity, you also play an important role in keeping your account secure by following safe online practices. Learn how you're notified and what to do to secure it from government-backed actors or hackers.

  6. Malicious Software Removal Tool - Wikipedia

    en.wikipedia.org/wiki/Malicious_Software_Removal...

    The tool is also available as a standalone download. [1] Since support for Windows 2000 ended on July 13, 2010, Microsoft stopped distributing the tool to Windows 2000 users via Windows Update. The last version of the tool that could run on Windows 2000 was 4.20, released on May 14, 2013.

  7. Protecting your AOL Account

    help.aol.com/articles/protecting-your-aol-account

    • Don’t download files from unknown sources, either from your email or the web. • Don’t download attachments (pictures, games, electronic greetings) unless it’s from someone you know. If you think you have a virus, we recommend that you immediately use antivirus software to run a scan.

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