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  2. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    ITSM tools are often marketed as ITSM suites, which support a whole set of ITSM processes. At their core is usually a workflow management system for handling incidents, service requests, problems and changes. They usually also include a tool for a configuration management database (CMDB). The ability of these suites to enable easy linking ...

  3. HP Service Manager software - Wikipedia

    en.wikipedia.org/wiki/HP_Service_Manager_software

    Service Manager is an ITSM Tool using the ITIL framework providing a web interface for corporate changes, releases and interactions (request fulfillment) supported by a Service catalog and CMDB. For a summary of the functionality, screenshots, data sheets, white papers and more information refer to the sources listed above.

  4. Footprint Tools - Wikipedia

    en.wikipedia.org/wiki/Footprint_Tools

    Footprint Pipe Wrench: This tool was developed in 1880 to aid removing the old style grinding wheels that were commonly used in Sheffield, it was adopted by tradesmen as a result of its ability to move difficult nuts. The design is such that the tighter the handle is squeezed, the tighter the jaws clamp onto the work piece.

  5. TeamDynamix - Wikipedia

    en.wikipedia.org/wiki/TeamDynamix

    TeamDynamix [1] is a Saas-based IT Service Management (ITSM), Project Portfolio Management (PPM), and Integration Platform as a Service (iPaaS) software vendor. TeamDynamix's headquarters is located in Columbus, Ohio , [ 2 ] and also offers consulting services.

  6. Infra Corporation - Wikipedia

    en.wikipedia.org/wiki/Infra_Corporation

    Infra Corporation is a division of EMC Corporation that produces infraEnterprise, which is a multi-tier web-based IT Service Management software tool. The software is based on ITIL and it implements a number of ITIL processes, including Service Desk management (including Incident Management and Problem Management), Change Management, Release Management, Configuration Management (including ...

  7. IT Service Management Forum - Wikipedia

    en.wikipedia.org/wiki/IT_Service_Management_Forum

    The IT Service Management Forum (itSMF) is an independent, international, not-for-profit organization of IT service management (ITSM) professionals worldwide. [1] Around the operation of IT services the itSMF collects, develops and publishes best practices, supports education and training, discusses the development of ITSM tools, initiates advisory ideas about ITSM and holds conventions.

  8. Cocoa was the top-performing commodity of 2024. The price of the bean surged as headwinds battered key producers. Prices are likely to stay high into 2025, analysts at ING said.

  9. Freshworks - Wikipedia

    en.wikipedia.org/wiki/Freshworks

    Freshworks Inc. is a cloud-based software-as-a-service company, founded in 2010 in Chennai, India. [2] [3] The company provides cloud-based tools for customer relationship management (CRM), IT service management (ITSM), and e-commerce marketing.