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Business process outsourcing companies of India (12 P) P. Business process outsourcing companies of the Philippines (6 P) U.
Firstsource Solutions Limited is an Indian business process management company headquartered in Mumbai, India.It is owned by RP-Sanjiv Goenka Group. [4]Firstsource provides business process management in the banking and financial services, customer services, telecom and media, and healthcare sectors.
Pages in category "Business process outsourcing companies of India" The following 12 pages are in this category, out of 12 total. This list may not reflect recent changes .
The company was started as Progeon Limited in April 2002 and is among the leading outsourcing companies in India according to NASSCOM. [3] It was started as a 74-26 joint venture between Infosys and Citibank Investments. In 2006, Infosys bought out Citibank's share at a price of ₹592 per share, Citibank having invested at ₹0.20 per share. [4]
As of 2021, revenue of Indian BPO industry was estimated at US$ 38 billion. [2] Government of India has launched India BPO Promotion Scheme (IBPS) as part of Digital India initiative to encourage job creation in Tier-2 and Tier-3 cities. [3] [4] India's BPO Industry handles 56% of the world's business process outsourcing.
India, China and the Philippines are major powerhouses in the industry. In 2017, in India the BPO industry generated US$30 billion in revenue according to the National Industry Association. [30] The BPO industry is a small segment of the total outsourcing industry in India. The BPO industry workforce in India is expected to shrink by 14% in 2021.
The company expanded into other industries in 2003, and by 2004, new delivery centers were opened in Sri Lanka and India. [9] [10] In 2005, WNS acquired Trinity Partners. [11] The company went public in 2006, listing on the New York Stock Exchange (NYSE).
The largest employers in India include companies, the military, railway and the government. To keep the list manageable in length, only those companies/employers which have at least 100,000 employees are included in the list.