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  2. Restore your browser to default settings - AOL Help

    help.aol.com/articles/reset-web-settings

    This can remove adware, get rid of extensions you didn't install, and improve overall performance. Restoring your browser's default settings will also reset your browser's security settings. A reset may delete other saved info like bookmarks, stored passwords, and your homepage.

  3. Troubleshooting DataMask by AOL

    help.aol.com/articles/troubleshooting-datamask...

    2. Click Download Now under PRIVATE WiFi or DataMask by AOL. 3. When you're redirected to the download page and the download window prompt opens, click Save. 4. At the top of your browser window, click To help protect your security, your web browser blocked this site from downloading files to your computer. The download window prompt will open ...

  4. Install or Uninstall DataMask by AOL

    help.aol.com/articles/installing-and...

    4. Click Change/Remove, Add/Remove, or Uninstall. - If there is no entry in the Add/Remove Programs window for DataMask by AOL, contact our technical support team at datamaskhelp@aol.com. 5. Follow the on screen prompts. 6. Restart your computer to complete the uninstallation.

  5. Download or update your web browser - AOL Help

    help.aol.com/articles/download-or-upgrade-your...

    Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache. Internet Explorer may still work with some AOL services, but is no longer supported by Microsoft and can't be updated.

  6. DataMask by AOL FAQs - AOL Help

    help.aol.com/articles/datamask-by-aol-faqs

    To reinstall or install DataMask by AOL on another computer: 1. Sign in to My Account. 2. Click My Services | Subscriptions. 3. Locate DataMask by AOL. Click Manage. Under the Subscription Details, copy and paste the Access URL into a separate web browser. Then follow the on-screen instructions to install DataMask by AOL.

  7. Download and install the AOL Shield Pro browser

    help.aol.com/articles/how-to-download-and...

    To install AOL Shield Pro on Microsoft Edge or Internet Explorer, click Run. To install AOL Shield Pro on Firefox, click Save File. The installation file will be saved to your Downloads folder. Open your Downloads folder and click the AOL Shield Pro install file to open. 5. Click Yes to "Do you want to allow this app to make changes to your ...

  8. Troubleshooting AOL Desktop Gold

    help.aol.com/articles/aol-desktop-troubleshooting

    Refer to our help article Download or upgrade your web browser for more information. Missing Emails, Folders, Favorites, Toolbar icons, Username on dialog box, and changes in settings not saving If you are missing items or your settings are not saving correctly, try the solutions listed below.

  9. AOL Desktop - AOL Help

    help.aol.com/products/aol-software

    Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.

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