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  2. Wireless Communications and Public Safety Act - Wikipedia

    en.wikipedia.org/wiki/Wireless_Communications...

    To ensure a comprehensive approach to emergency service throughout the country, the 911 Act directs the FCC to make 911 the universal emergency number for wireline and wireless telephone service and to establish appropriate transition periods for areas in which 911 is not in use as an emergency telephone number on the date of enactment of the ...

  3. 911 (emergency telephone number) - Wikipedia

    en.wikipedia.org/wiki/911_(emergency_telephone...

    The first use of a national emergency telephone number began in the United Kingdom in 1937 using the number 999, which continues to this day. [6] In the United States, the first 911 service was established by the Alabama Telephone Company and the first call was made in Haleyville, Alabama, in 1968 by Alabama Speaker of the House Rankin Fite and answered by U.S. Representative Tom Bevill.

  4. Operations manual - Wikipedia

    en.wikipedia.org/wiki/Operations_manual

    A policy is a deliberate system of principles to guide decisions and achieve rational outcomes. A policy is a statement of intent, and is implemented as a procedure or protocol. Policies are generally adopted by a governance body within an organization. Policies can assist in both subjective and objective decision making.

  5. Emergency service response codes - Wikipedia

    en.wikipedia.org/wiki/Emergency_service_response...

    Emergency service response codes are predefined systems used by emergency services to describe the priority and response assigned to calls for service. Response codes vary from country to country, jurisdiction to jurisdiction, and even agency to agency, with different methods used to categorize responses to reported events.

  6. Enhanced 911 - Wikipedia

    en.wikipedia.org/wiki/Enhanced_911

    Enhanced 911 (E-911 or E911) is a system used in North America to automatically provide the caller's location to 911 dispatchers. 911 is the universal emergency telephone number in the region. In the European Union, a similar system exists known as E112 (where 112 is the emergency access number) and known as eCall when called by a vehicle.

  7. Next Generation 911 - Wikipedia

    en.wikipedia.org/wiki/Next_generation_911

    In addition to calling 911 from a phone, it intends to enable the public to transmit text (see Text-to-911), images, video and data to the 911 center (referred to as a public safety answering point, or PSAP). The initiative also envisions additional types of emergency communications and data transfer. [1]

  8. Incident Command System - Wikipedia

    en.wikipedia.org/wiki/Incident_Command_System

    ICS basic organization chart (ICS-100 level depicted) The Incident Command System (ICS) is a standardized approach to the command, control, and coordination of emergency response providing a common hierarchy within which responders from multiple agencies can be effective.

  9. Emergency telephone number - Wikipedia

    en.wikipedia.org/wiki/Emergency_telephone_number

    Dialing a known emergency number like 112 forces the phone to try the call with any available network. On some networks, a GSM phone without a SIM card may be used to make emergency calls, and most GSM phones accept a larger list of emergency numbers without SIM card, such as 112, 911, 118, 119, 000, 110, 08, and 999. [27]