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In June 2014, the Consumer Rights Directive will make it illegal to use "numbers that cost more than the basic rate" for customer services and complaints. [82] [83] [84] Many current users of 084 and 087 numbers will have to move to their 034 and 037 equivalents or to 01 or 02 geographic numbers or to new 030, 033 or 080 non-geographic numbers.
0800 xxx xxx [notes 3] Special Services – No charge to Customer a.k.a. "Freephone" Free to call from landline, and was up to 40p per minute from mobile, until July 2015 when calls to 080 numbers from mobiles became free. Calls to certain charity and similar services were always free from most mobiles.
Until the mid-1980s freephone numbers could be accessed only by ringing the operator on 100 and asking to be connected, e.g. Freephone 8963 for BT customer service. From 1985, the 0800 code came into use for freephone services. [19] These numbers usually had 10 digits, but a few exceptions had only 8 digits, e.g. 0800 1111 for ChildLine.
Unlike the Crown Dependencies of Jersey, Guernsey and the Isle of Man which use the UK area codes 01534, 01481 and 01624, respectively, telephone numbers in British Overseas Territories do not come under the UK telephone numbering plan. Some are within the North American Numbering Plan (NANP). These calls are treated as international calls.
Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Organisations using 084, 087 and 09 non-geographic telephone numbers (except for 0870 numbers from 1 August 2009 to 1 July 2015 [1]) automatically impose a Service Charge on all callers. Calls to 01 and 02 geographic numbers, 03 non-geographic numbers, standard 07 mobile numbers and 080 free-to-caller numbers do not attract such an additional ...