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  2. Performance indicator - Wikipedia

    en.wikipedia.org/wiki/Performance_indicator

    Overall equipment effectiveness (OEE) is a set of broadly accepted nonfinancial metrics that reflect manufacturing success. OEE = availability x performance x quality; Availability = run time / total time; by definition this is the percentage of the actual amount of production time the machine is running to the production time the machine is ...

  3. Goodhart's law - Wikipedia

    en.wikipedia.org/wiki/Goodhart's_law

    Goodhart's law is an adage often stated as, "When a measure becomes a target, it ceases to be a good measure". [1] It is named after British economist Charles Goodhart, who is credited with expressing the core idea of the adage in a 1975 article on monetary policy in the United Kingdom: [2]

  4. SMART criteria - Wikipedia

    en.wikipedia.org/wiki/SMART_criteria

    S.M.A.R.T. (or SMART) is an acronym used as a mnemonic device to establish criteria for effective goal-setting and objective development. This framework is commonly applied in various fields, including project management, employee performance management, and personal development.

  5. Evaluation measures (information retrieval) - Wikipedia

    en.wikipedia.org/wiki/Evaluation_measures...

    Session success rate measures the ratio of user sessions that lead to a success. Defining "success" is often dependent on context, but for search a successful result is often measured using dwell time as a primary factor along with secondary user interaction, for instance, the user copying the result URL is considered a successful result, as is ...

  6. Performance measurement - Wikipedia

    en.wikipedia.org/wiki/Performance_measurement

    Academic articles that provide critical reviews of performance measurement in specific domains are also common—e.g. Ittner's observations on non-financial reporting by commercial organisations,; [10] Boris et al.'s observations about use of performance measurement in non-profit organisations, [11] or Bühler et al.'s (2016) analysis of how external turbulence could be reflected in ...

  7. Balanced scorecard - Wikipedia

    en.wikipedia.org/wiki/Balanced_scorecard

    Although Kaplan and Norton's article was not the only paper on the topic published in early 1992, [10] it was a popular success, and was quickly followed by a second in 1993. [11] In 1996, the two authors published The Balanced Scorecard . [ 12 ]

  8. Business performance management - Wikipedia

    en.wikipedia.org/wiki/Business_performance...

    Business performance management (BPM) (also known as corporate performance management (CPM) [2] enterprise performance management (EPM), [3] [4] organizational performance management, or performance management) is a management approach which encompasses a set of processes and analytical tools to ensure that an organization's activities and output are aligned with its goals.

  9. Supply chain operations reference - Wikipedia

    en.wikipedia.org/wiki/Supply_chain_operations...

    These Level 1 metrics are the calculations by which an implementing organization can measure how successful they are in achieving their desired positioning within the competitive market space. The metrics in the model are hierarchical, just as the process elements are hierarchical. Level 1 metrics are created from lower-level calculations.